The End of the API Honeymoon: How Podium and ServiceTitan’s Bitter Split Foreshadows the AI Agent Wars
Executive Overview For nearly a decade, the symbiotic relationship between customer communication platform Podium and home services software titan ServiceTitan looked like the gold standard of B2B software integrations. Contractors used ServiceTitan as their command center—scheduling dispatches, managing price books, generating invoices, and storing the vital records of roughly 7,500 home service companies. Meanwhile, Podium…